Role Ambiguity and Job Satisfaction of Clerical and Secretarial Employees in a Consolidated County School District.

Kuiper, Shirley; Van Huss, Susie H.

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Peer reviewed

ERIC Number: EJ254625

Record Type: CIJE

Publication Date: 1981-Oct

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Role Ambiguity and Job Satisfaction of Clerical and Secretarial Employees in a Consolidated County School District.

Kuiper, Shirley; Van Huss, Susie H.

Delta Pi Epsilon Journal, v23 n4 p1-11 Oct 1981

This study was conducted to determine whether previous findings in role perception studies could be extended to a sample of clerical and secretarial employees. Three hypotheses testing the ambiguity-satisfaction relationship and the moderating effects of cohesiveness and degree of routinization in role requirements were examined. (Author/CT)

Descriptors: Clerical Occupations, Clerical Workers, Employment Qualifications, Job Satisfaction, Role Conflict, School Personnel, Secretaries

Publication Type: Journal Articles; Reports - Research; Reports - Evaluative

Education Level: N/A

Audience: N/A

Language: English

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