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| Williams, Karen | 1 |
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| Reports - Research | 1 |
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Williams, Karen – 1987
During the spring semester of 1987, the University of Arizona implemented an experimental information desk as a means of improving the quality of service to patrons by relieving congestion at the reference desk. Services at this desk, which was staffed by reference personnel during the first phase of the project, included serving as the initial…
Descriptors: Academic Libraries, Formative Evaluation, Higher Education, Information Centers
Hardesty, Larry – 1986
Arguing that there is a current tendency among librarians to talk more about the evaluation of bibliographic instruction than to actually do anything about it, this paper examines limitations of and considerations pertaining to evaluation and includes: (1) a brief discussion of the history of bibliographic instruction; (2) discussion of types of…
Descriptors: Academic Libraries, Affective Measures, Attitude Measures, Cognitive Measurement
