This paper reviews what has been learned about evaluation ultilization during the past 20 years. Evaluation utilization is discussed in terms of what is used, who uses evaluation, when evaluation is used, how evaluation is used, where evaluation is used, and why evaluation is used. It is suggested that the personal factor - the interests and…

Areas of evaluation are identified in which the formative/summative distinction appears inadequate: (1) knowledge-generating evaluations aimed at conceptual use; (2) developmental evaluation; and (3) use of evaluation to support intervention or empower participants. An argument is also made for the effectiveness of feedback that cannot be…

Involving producing, analyzing, and using information, evaluation is the central discipline of the information age. Both traditional criteria for good evaluation and standards formulated in 1981 prescribe evaluations that are useful, practical, ethical, and accurate. The burning question in evaluation is the utilization of information for…