Undergraduate university students experience a knowledge gap when required to use unfamiliar software applications without the benefit of direct instruction. As a solution, students often turn to online support, particularly video, but little is known about students' perceptions of the effectiveness of support videos. As libraries are a principle…

This paper will give a step-by-step demonstration on how to create MP4 files to video-grade undergraduate writing assignments. The process of using prepared rubrics to guide video and audio feedback will be presented and examples shown. This assessment method provides students with personalized video-feedback as a re-usable learning object. The…