As a value and end result of the user-centered design (UCD) process, user experience (UX) is constantly evolving alongside of the users with which it is concerned. Faculty, staff, and other professionals in higher education attempt to meet the academic, economic, and ability needs of students by conducting usability testing and other user…

Requiring savvy, online courses can present a perceived barrier to adult learners for a variety of reasons, but ease of access due to inadequate navigability should not be one of those barriers. Re-tooling online courses to standards of Quality Matters (QM) can lessen that barrier to access, making adult learners more participatory. Internal…

This paper addresses some of the challenges and dilemmas faced by two instructional designers as they incorporated visual imagery and audio components into the design of two distinct interactive multimedia products. Each instructional product was designed as a professional development seminar or series of instructional seminars for two distinctly…