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Tacit Knowledge in Trust Development: First Year Efforts of Two Newly-Hired Superintendents.
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Nestor-Baker, Nancy; Tschannen-Moran, Megan – 2001
Most people know much more than they can communicate because their personal knowledge is so thoroughly grounded in experience that it cannot be expressed in its fullness. This study examines how two superintendents used tacit knowledge to build shattered trust in their school boards. Trust is first examined as a multifaceted aspect of human…
Descriptors: Board Administrator Relationship, Cognitive Structures, Elementary Secondary Education, Incidental Learning