This document is a copy of a talk regularly given to new volunteers of English in Action, a community-based organization that provides conversation practice to non-native English speakers. The volunteer tutors typically have no formal English-as-a-Second-Language (ESL) training. This packet is designed to help these volunteers be effective ESL…

The research project described in this paper represents an effort to consider family literacy as an evolving and problematic issue and to study participants' resistance to or misunderstanding of program goals. The project began as an intervention designed to address the increasing number of low-income children entering school without fundamental…