This paper details a study of knowledge-building activities in the domain of computer software. Thirty-six adults--evenly split among beginning, intermediate, and advanced knowledge levels--were videotaped while they attempted to learn a common spreadsheet package. Subjects were asked to think aloud while learning. Each knowledge building activity…

Discusses: how artificial intelligence (AI) can advance education; if the future of software lies in AI; the roots of intelligent computer-assisted instruction; protocol analysis; reactive environments; LOGO programming language; student modeling and coaching; and knowledge-based instructional programs. Numerous examples of AI programs are cited.…

A method for understanding and controlling the multiple facets of an oral examination (OE) or other judge-intermediated examination is presented and illustrated. This study focused on determining the extent to which the facets model (FM) analysis constructs meaningful variables for each facet of an OE involving protocols, examiners, and…

Although there are many retrospective accounts from teachers and professional writers concerning the effect of computers on their writing, there are few real-time accounts of students struggling to simultaneously develop as writers and cope with computers. To fill this void in "testimonial data," a study examining talking-aloud protocols from a…