Email has become the most preferred form of business communication. Writing "good" email has become an essential skill required in the industry. "Good" email writing not only facilitates clear communication, but also makes a positive impression on the recipient, whether it be one's colleague or a customer. The aim of this paper…

This study investigated the effects of augmenting and deleting elaborations in an existing self-instructional text for a micro-computer database application, "Microsoft Works User's Manual." A total of 60 undergraduate students were randomly assigned to the original, elaborated, or unelaborated text versions. The elaborated version…

This document describes how the main principles of Perspective Text Analysis are implemented in the PC-system PERTEX, concentrating on the main steps of the analysis. The analysis starts with normal text and ends in a topological representation of the mentality that the text presents. The text material is processed in the following main steps: (1)…

Experimental subjects wrote abstracts of an article using a simplified version of the TEXTNET abstracting assistance software; subjects were presented with either keywords or phrases extracted automatically. Results showed considerable variation among subjects, but 37% found the keywords or phrases "quite" or "very" useful in…

Historically, research has shown that a reader's recall of ideas from text is enhanced when the reader uses relations among concepts to organize information. Text structure is a term used to describe the various patterns of how concepts within text are related. Knowledge of text structures assists a reader to comprehend text by allowing the reader…