Historically, responses to the Course Experience Questionnaire (CEQ) were required to be collected by self-administered paper or online questionnaire to be eligible for official analysis. CEQ responses collected by telephone were excluded from the final analysis file to minimise the potential for bias due to mode effects: systematic variation in…

Historically, data have been collected from survey participants through a paper-and-pencil questionnaire or through interviews in person or on the telephone. This study compares the use of a new approach, interactive telephone data collection (ITDCT) to traditional paper-and-pencil collection. ITDCT administers survey items through a digitized…

This paper provides an overview of telephone survey research by colleges and universities and reports on comparisons between mail survey respondents and non-respondents who were later contacted by telephone. After an introduction, the paper discusses the various steps of a telephone survey project. These include: (1) identifying the population to…

Seven Oaks School, a high school in Winnipeg (Canada) recently conducted a followup study of its graduates using a unique approach. High school seniors helped develop the structured interview instrument and carried out the research. As it gathered important information to help the school district in its planning, the study provided students with…

This paper describes empirically tested strategies for containing mailed questionnaire costs while maximizing survey response rates. Survey focus, critical to gaining respondent interest and completion of the survey instrument, should be selected on the basis of the theme of the study in order to reduce survey length and yield more in-depth and…

As a step in considering the addition of dropout statistics to the Common Core of Data (CCD) collected by the National Center for Education Statistics, telephone and personal interviews about the feasibility of implementing a standard national dropout statistics collection were conducted. Interviews were held from May through September of 1990…

This paper provides an overview of common sampling methods (both the good and the bad) likely to be used in community college self-evaluations and presents the results from several simulated trials. The report begins by reviewing various survey techniques, discussing the negative and positive aspects of each method. The increased accuracy and…