Recent improvements in the human factors elements incorporated in the design of personal computer interfaces are illustrated by detailed analyses of two microcomputers and their word processors (Osborne 1/WordStar and Apple's Macintosh/MacWrite). The vital steps in operation are described through analyses of the behavioral requirements involved in…

An overview of the research and design process that led to the creation of the Bank Street word processing program for children is reported. The decision to create a word processor for the classroom was based on the findings that commercially available programs took too long to learn, required the memorization of too many commands or rules, had…