This qualitative study explored how collaborative technologies influence the informal learning experiences of virtual team members. Inputs revealed as critical to virtual informal learning were integrated, collaborative technological systems; positive relationships and trust; and organizational support and virtual team management. These inputs…

Utility analysis offers human resource management a powerful framework for decision making. Previous research has indicated that this framework can provide dollar-valued estimates of the consequences of human resource decisions. Moreover, this framework provides a general model of decision costs and benefits that can help organize and integrate…

One aspect of organizational work groups has been ignored by both group and organizational communication researchers. The concluding period or termination of an organizational work group is disregarded while research focuses on the assignment, development, and maintenance of groups. In the organizational context, how work groups process the…

There are over 28 million children of alcoholics in the United States, 22 million of whom have now reached adulthood yet continue to experience emotional, mental, and physical effects of life in an alcoholic family. In the workplace, adult children of alcoholics (ACOAs) have recently become acknowledged as a group who face special challenges. The…

Enhancing the awareness of (1) the organization of "typical" computer projects, (2) the communication that emerges from those structures, and (3) the problems that technical communications inherently hold is the purpose of this paper. It begins by presenting the organization of the working group of a computer project (a college that is going to…

Since very little investigation has been made of stories told in organizations, a pilot study was designed to examine story types, values, and recurring themes in stories of a regional planning agency employing 21 staff members. In order to collect stories, tape recorded interviews were conducted with each staff member. Open-ended questions…

Fiedler's Contingency Model postulates that the effectiveness of leaders results from a relationship between leadership style and situational favorability. Leadership style is measured with Fiedler's Least Preferred Coworker Scale, which assesses whether the person rating the coworker is task-oriented or oriented towards interpersonal relations.…

Organizational communication research needs a conceptual model or taxonomy of variables for developing a knowledge base for past and future findings and information access and retrieval. The proposed Outcome-Determinant-Interface (ODI) model distinguishes three major groups of variables, each divided into classes and subclasses. The outcome…

Due to their increasing complexity, modern organizations require more effective integrating mechanisms. The conference, which can be a very positive thing for an organization as it provides rewards for members while performing a crucial communication function for the whole, is one possible mechanism. Communication is not only an inherent part of…

An adaptation of "communication audit" procedures was used to evaluate the communication patterns at a mental health center (MHC). The evaluation included initial interviews with 28 MHC workers/administrators, a survey of 215 staff members for a communication network analysis, and followup interviews with another 28 persons. The data produced four…

The Leda Study, a research project, examined Sweden's team teaching system. The working conditions of teacher teams in different types of school organizations are described, with a focus on group decision-making and problem-solving processes. Methodology involved observations of teacher teams in four schools; interviews with teachers, team…

The role of professional and local-personal networks as a source of knowledge development in the new knowledge-based economy was examined in a 15-month study that focuses on people working in the multimedia industry in Montreal, Quebec. The study focused on the modes of exchange and learning, collaborative work, and management and development of…

Administrative isolation involves the absence of colleagues to share problems, seek advice, offer and receive feedback, and obtain valid information regarding one's professional effectiveness. This condition of administrative isolation is exacerbated for women in administrative roles who are further isolated by their minority status. This paper…

After a review of the literature, critical reflective work behavior (CRWB) was defined as: a set of connected, individual activities aimed at analyzing, optimizing, or innovating work practices on the individual, team, or organizational level. The combination of literature review and analysis of case studies led to the operationalization of CRWB…

Workspaces are sites of contention over what is knowledge and who can say so; work-related education has never been a neutral arbiter. In a context in which workspaces routinely bring together physical place and cyber place in communication networks, traditional struggles over knowledge and knowing are affected by communications technologies (CT)…