The Metropolitan Campus of Cuyahoga Community College (CCC) in Ohio conducted a survey of 239 institutions belonging to the University of South Carolina's National Resource Center for the Freshman Year Experience (FYE) to identify elements of a model program that could be established at other institutions. The summary revealed five key ingredients…

Student support in distance education depends on the market, the package employed, the delivery system, the image of the organization, and the culture in which it operates. If distance education is defined as an industrialized form of teaching and learning, lessons can be learned from the history of traditional higher education. The progress from…