Interactive videodisc training will only come into its own when its effectiveness for improving performance in the workplace is documented through carefully planned and implemented evaluation activities. This paper suggests a model for thorough, fool-proof evaluation to enter each phase of training course production and the rationale for each…

This presentation describes the principles and policies underlying the successful management development program at Hewlett-Packard Company, a manufacturer of electronic instruments and components. The company is organized into relatively independent product divisions with decentralized decision-making responsibilities, flexible working hours, and…

The demand for skilled technical editors is growing as society places increasing emphasis on receiving accurate, concise, and complete technical data. Since many organizations do not have inhouse programs for training technical editors, a need exists to provide inexperienced people with basic editing skills. One organization has developed two…

Job Instruction Training (JIT) is a step-by-step, relatively simple technique used to train employees on the job. It is especially suitable for teaching manual skills or procedures; the trainer is usually an employee's supervisor but can be a co-worker. The JIT technique consists of a series of steps that a supervisor or other instructor follows…

In the face of changing economic conditions and shifts in skill requirements caused by technology, American corporations must integrate learning as an integral part of their functioning. Businesses must implement learning-intensive production, speed up the process of learning how to improve training, and learn how to assess the results of…

Overall, federal and state tax codes treat employer investments in human capital more favorably than investment in physical plant and equipment. The most important advantage is that training expenditures can be dispensed immediately, rather than depreciated over time, possibly resulting in a subsidy of 33 percent. In addition, employers who use…

The Sales and Marketing Education organization of AT&T Communications conducts ongoing research to monitor the impact of their National Teletraining Network (NTN) programs for professional sales personnel on: (1) learning, (2) student acceptance of courses and instructors, and (3) student willingness to take additional teletrained programs.…

This document is a short guide to developing and marketing a customized job training course for business and industry. Aimed at administrators/teachers in colleges or universities, the plan covers three main topics: marketing, program design and operation, and on-campus presentations. The marketing section explains how to create a marketing…

The potential of higher education to affect business and the needs of employees is considered by a representative of General Motors Corporation. It is suggested that community colleges are one of the most responsive groups to the needs of business and its employees, although the quality and content of programs vary and financial problems hinder…

Employer-sponsored recurrent (or lifelong) learning has grown from its World War II beginnings to become a large, important, but little-studied aspect of American education, one with major implications for the U.S. economy and society. U.S. employers spend from 20 to 100 billion dollars on educational programs for anywhere from 37 to 73 million…