This paper focuses on faculty use of a decision-making process for complex situations. The analysis part of the process describes and compares course management software focusing on: technical specifications, instructional design values,tools and features, ease of use, and standards compliance. The extensive comparisons provide faculty with…

Almost overnight, the World Wide Web has made the solution of "classic" information retrieval problems a pressing commercial goal. The various information retrieval solutions being offered on the Web are quite familiar to the librarian. The various Web search sites make use of "traditional" inverted indexes, manual indexing,…

ERes, an electronic reserve system, allows faculty and staff to make documents available on the World Wide Web without requiring any technical skills. The system was developed at Santa Clara University (California). This paper provides an overview of ERes and includes: technical information; the user interface for entering and viewing documents;…