Discussion of the problem of automation in the workplace with references to libraries focuses on the person/machine interface of visual display terminals (VDT). An argument is made for a human systems approach which integrates operator-user, VDT, work environment, work station, and task. Ergonomic recommendations for VDT use are made. (Author/EJS)

This paper examines the relocation of Athabasca University, an open-access, distance education institution, from Edmonton to Athabasca, Alberta, Canada, and the effect of that move on the library. Factors that helped make the move successful are discussed, including the 5-year institutional planning process; a government grant for the purchase of…

Computers have had a tremendous impact on library services as automation has affected every aspect of library activity. Automated systems may be viewed as either internal, intermediate, or external, and different factors must be considered in planning for various types of systems. Internal systems, which are used only by library personnel, handle…

Quality in library technical services is explored in light of changes produced by automation. Highlights include a definition of quality; new opportunities and shifting priorities; cataloging (fullness of records, heading consistency, accountability, local standards, automated checking); need for new skills (management, staff); and boons of…

This paper begins with a discussion of information management as it pertains to the four operations of automated library systems (i.e., acquisitions, cataloging, circulation, and reference). Library staff reactions to library automation change are summarized, including uncertainty, cynicism, and resignation or hope. Common pitfalls that interfere…

Argues that training in the use of computer based retrieval systems fails to meet many of the needs of staff and end-user searchers in health sciences information and that, although structured training programs present several advantages, they are rarely implemented. It is recommended that a design process based on Needs-Objectives-Content-Method…

This paper discusses ways in which the Queensland University of Technology (Australia) has freed up resources, particularly staffing resources, in order to focus attention on activities that add value to the academic process. Vendor partnership with Blackwell's Library Supply company for selection, acquisition, cataloging, and end processing of…

"Intranets"--web sites written and used internally by organizations--are being developed as a means of enhancing communication, improving productivity, and reducing costs. The University Library at the University of Nebraska at Omaha is in the early stages of developing an Intranet. Considerations that led the library to establish an…

Arguing that technological change often affects the organizational structure of library workplaces, this paper presents two alternative approaches to the implementation of change in organizational structures, provides several examples of each approach, and suggests related reading materials. It is noted that the configurational approach…

Papers on information technology, which were presented at the 1983 International Federation of Library Associations (IFLA) conference, include: (1) "Automation's Impact on (Information) Users" by Arja-Riitta Haarala (Finland); (2) "Economics and Politics of Information Technology: Some Trends in Its Application to Information for…

Prior to describing methods employed to teach both library users and staff how to use the online catalog at Ohio State University (OSU), this paper presents a background of the development of the online catalog, now called LCS (Library Computer System), and a chronology of important points in the 17-year development, enhancement, and evolution of…

The eight papers in this collection were presented at the meetings of three sections of the Division of Management and Technology: (1) "Distributed Intelligence in Library Systems: Prospects and Problems" (S. Michael Malinconico); (2) "Library Cooperation Based on Information Technology Networks: A Vision for a European Library Future" (Morten…

Papers on university and other research libraries, presented at the 1983 International Federation of Library Associations (IFLA) conference, include: (1) "The Impact of Technology on Users of Academic and Research Libraries," in which C. Lee Jones (United States) focuses on the impact of technical advances in computing and…

Automated circulation systems in libraries for the blind are described in this report of research conducted by the Subcommittee on Computerised Booklending of the Round Table on Libraries for the Blind (RTLB) of the International Federation of Library Associations (IFLA). Responses to the RTLB questionnaire from 12 libraries in 9 countries are…

Relates the concept of total quality management to serving information users through remote access technology. The three key factors of personnel, user communication, and equipment support, as well as other areas of concern, are considered. (EAM)