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White, Robert L. – 1977
Evaluation of library service effectiveness is defined in terms of providing objective information to library policy makers and program managers on the effectiveness and cost of alternatives, as well as existing programs and services. The elements of policy and program evaluation are discussed and the need to view evaluation as a continuous…
Descriptors: Decision Making, Library Administration, Library Policy, Library Services

Leckie, Peter – Canadian Library Journal, 1980
Discusses charging users for public library services, library costs, and the financial structures that influence public library policy. (CHC)
Descriptors: Costs, Government Role, Library Administration, Library Policy
Khislovskaya, Galina – 1999
Based on communication with librarians from Russia, Mongolia, the Baltic States, Bulgaria, Slovenia, the Czech Republic, and Romania, this paper discusses library collection development and preservation policies. Highlights include: mission statements of national and regional libraries; availability of a formal structure responsible for collection…
Descriptors: Foreign Countries, Library Administration, Library Collection Development, Library Policy
White, Robert L. – 1977
As our society moves increasingly from an era of affluence to one of scarcity, the evaluation and assessment of publicly supported services will become even more crucial and necessary to ensure that public resources are being expended in the most effective manner. Evaluation of library service effectiveness is defined in this paper in terms of…
Descriptors: Accountability, Decision Making, Evaluation Methods, Libraries
Usherwood, Bob – 1995
There are many different approaches to the concept of "quality," which focus on both "what" defines the quality of a service and "who" defines quality. A study funded by the British Library (England) sought to define an approach to quality appropriate for the delivery and effective management of public library…
Descriptors: Evaluation Criteria, Foreign Countries, Library Administration, Library Facilities
Hendricks, J. Thom, Ed. – 1988
Since no local library can meet the information needs of the community on its own, librarians and local policymakers must look to other existing agencies and channels for support. In every locale are agencies, organizations, and governmental and social service units that daily gather, compile, and disseminate information as one of their missions.…
Descriptors: Check Lists, Community Coordination, Guidelines, Library Administration
Willard, Carolyn – 1999
This paper discusses some of the factors that lead to the success of a health information library, including: (1) the mission statement; (2) practical matters such as location, equipment, furniture, and layout; (3) considerations in writing the procedure and policy manual; (4) confidentiality; (5) staff and volunteer training; (6) sources of…
Descriptors: Community Health Services, Confidentiality, Credibility, Information Centers
Breaks, Michael – 1999
This paper discusses the management of library collections of electronic information resources within the classical theoretical framework of collection development and management. The first section provides an overview of electronic information resources, including bibliographic databases, electronic journals, journal aggregation services, and…
Descriptors: Academic Libraries, Access to Information, Bibliographic Databases, Electronic Journals
Murray, Jan – 1999
This paper presents the results of a four-year study conducted in primary and secondary schools from all sectors in two Australian states, Victoria and New South Wales. The study investigated the impact of inclusive schooling on the provision of library and information services to students with disabilities. Research questions were identified to…
Descriptors: Case Studies, Disabilities, Elementary Secondary Education, Federal Legislation