This paper describes the provision of end-user search services in the libraries of the University of Ottawa using BRS/After Dark. It is noted that the service--Online After Six--is available during the evening hours to university faculty, students, and staff and to the general public. Program planning stages, service regulations, fees charged, and…

The goal of the "Best Practices Initiative: Characteristics of Programs of Information Literacy that Illustrate Best Practices," undertaken by the Association of College and Research Libraries' Institute for Information Literacy is to systematically identify and test the key elements essential for a successful institutionally supported…

This paper suggests that by 2004, the traditional public libraries will have ceased to exist and new, attractive future libraries will have taken their place. The Libraries 2040 project of the Netherlands is initiating seven different libraries of the future. The Brabant library is the "ultimate library of the future" for the Dutch…

The basic activities of marketing are discussed, including gathering information and determining needs, designing a program around the elements of the marketing mix, and managing the marketing program. Following a general discussion, applications of the marketing concepts to a health sciences library are described. The administrator of the health…