Students in an introductory educational psychology course used two WebCT communication tools (synchronous chat and asynchronous discussion) to discuss four case studies. In response to the item, "I learned the case studies best when using," 39 students selected synchronous chat and 51 students selected asynchronous discussion. Students who…

Although instructional systems design (ISD) has traditionally been used as a micro-level model to design instructional interventions, there has been in recent years a trend toward using the systems approach for more macro-level applications such as performance technology and educational systems design. This paper provides an overview of…