This paper discusses Web site usability issues. Specifically, it assumes that the usability of a Web site depends more on the perception of the user than on the objectively assessable usability criteria of the Web site. Two pilot studies, based on theoretical notions of uses and gratifications theory and similar theories, are presented. In the…

The elements of statistical formulae that cause people to perceive them as difficult were studied, working from theoretical bases that involve cognitive load, motivational perception, and impasse driven learning. In a pilot study conducted to identify difficulties that novices perceive while learning statistical formulae, 22 students in an…

The purpose of this study was to describe and interpret the cognition of a graduate student during information retrieval using the World Wide Web. The participant was a doctoral student in psychology with little experience using the Internet, and even less experience with the World Wide Web. The student performed an open search of her dissertation…