To increase understanding of workplace literacy, a study investigated whether data from structured interviews conducted in two previous studies of job literacy and job performance relationships support the process model of literacy proposed by Linda Flower and John Hayes, "A Cognitive Process Theory of Writing." In both studies, this…

The typical undergraduate program in computer science includes an introduction to hardware and operating systems, file processing and database organization, data communication and networking, and programming. However, many graduates may lack the ability to integrate the concepts "learned" into a skill set and pattern of approaching problems that…

This symposium on human resource development (HRD) and small manufacturers consists of three presentations. "Toward a Model of Technical Assistance for Small Manufacturers: The Role of Performance Technology" (Dale C. Brandenburg) reviews literature documenting the need for technical assistance to small manufacturers, especially as it…