Information in this two-part report is provided to help directors of college reading and study skills centers plan for survival in an era of declining enrollment. After introductory material noting the need for such centers as colleges increase student retention efforts, Part I of the report examines six administrative factors that affect a…

The adult education literature contains a considerable amount of research on and discussion of client service in the marketing process, management and staff roles in service- and product-oriented businesses, and the importance of client service and service quality to survival in the marketplace. By applying the principles of client-oriented…

A study examined the level of importance and the level of implementation of management functions and activities in agricultural teacher education programs as perceived by program leaders and program staff. One hundred respondents (one program leader and one program staff member from each of fifty four-year institutions throughout the United…