This paper describes several models of teamwork used in business curricula at Zagreb School of Economics and Management (ZSEM) in Croatia. Since its foundation in 2002, ZSEM has been implementing best academic practices for quality assurance. This is done both in terms of integrating ICT in teaching and learning, as well as applying contemporary…

Although approximately 24% of children in all forms of child care in the United States receive evening or overnight care, most nighttime child care is unregulated by state licensing standards and faces a number of serious problems. For example, a survey of licensed centers and licensed day care homes offering night care in Seattle, Washington,…

To make training cost-effective for its small systems customers, Digital Equipment Corporation provides self-paced training packages for several years that can be used by its customers on-site. To control the quality of this training, Digital is now incorporating computer managed instruction (CMI) into some of these packages. This CMI component…

Initial efforts to collect data on the impact of Elementary Secondary Education Act Title I programs began in Pennsylvania in 1972. Due to the frequent turnover of local education agency (LEA) staff responsible for Title I impact reports and the fact that a study of the accuracy of reported scores revealed that some sort of errors appeared in…

Total Quality Management (TQM), a technique traditionally reserved for the manufacturing sector, has recently spread to service companies, government agencies, and educational institutions. TQM places responsibility for quality problems with management rather than on the workers. A principal concept of TQM is the management of Process Variation,…

This paper clarifies the problems of meaning and translation into practice of concepts of "quality" in higher education by examining a quality improvement program at Griffith University (Queensland, Australia). The paper notes that Australian government agencies have advanced a quality assurance (QA) approach concerned with the…

The author was employed as an inspector of education in Nigeria from 1973 to 1978, in what was a completely new system of national inspection. His experience as an inspector has given him a long term interest in educational administration, particularly in relation to the types of school inspection that different countries have in relation to their…

Before an item bank is constructed, several curriculum and testing considerations should be addressed. Such issues include the number of students enrolled in the selected subject area; number of desired objectives and items per objective; method of storing the items; and how and when to train how many teachers in item writing. The following steps…

The six papers that comprise this document deal with topics related to the National Institute for Occupational Safety and Health (NIOSH) and/or its online document retrieval system, NIOSHTIC. Specific subjects include: (1) a method to catalog multiple sources of NIOSH publications for dissemination; (2) an input rejection algorithm used to provide…

A study of a continuous quality improvement effort at Auburn University (Alabama) is reported. The study investigated variables predicting which students are at risk of failure. Data were drawn from the records of pre-engineering students enrolling at the university in fall terms of 1991 and 1993-95 (n=2,505). Data sources included achievement…