In the last two decades, increasing concern has been expressed about the ability (or inability) of various governmental agencies, service organizations, and manufacturing organizations to effectively perform their tasks. Psychologists have only recently become involved in researching issues concerning the adoption, implementation, and…

A planning and evaluation model for management information systems (MIS) at the institutional or system level in higher education is presented. The procedure provides an analytical approach for assessing the effectiveness of an existing information system utilizing a variation of the Business Systems Planning methodology developed by the IBM…