Described here is a rating scale to provide feedback about the success of training and of program implementation when a new program is being adopted. It allows project personnel to determine whether trainees possess the knowledge and skills necessary to implement a new program for which they are being trained. It also informs project personnel of…

This study was conducted to identify the perceived needs regarding implementation of inhouse training at Northern Arizona Long Distance Corporation (NALD). Specifically, the study was conducted to evaluate whether current and proposed training programs were consistent with company training goals from employer and employee perspectives, to make…

The application of frontline management training in the community and health services (CS&H) industry in Victoria, Australia, was examined through interviews with managers of 11 user and 11 provider organizations in the public and private sectors. The study focused on the following topics: (1) the appropriateness of the Frontline Management…