This paper was presented at the Australian Federation of Travel Agents Industry Leaders & Educators Engagement Symposium held in Sydney on February 12, 2015. With industry sustainability becoming a strong concern, even within growth sectors, this paper identifies issues to be considered in ensuring that the education and training system can…

The aim of this exploratory study is to identify the skills needed by developers of Electronic Commerce (e-Commerce) systems. The paper proposes a framework pertaining to three categories of e-Commerce development knowledge: technical, human, and organizational. The initial findings reveal that there are some 16 possible e-Commerce skills tapping…

The problem in the study was to determine the makeup of typing tasks assigned to beginning office workers and to see how closely the practice problems in high school typing textbooks conformed to the duties that beginning office workers actually perform. Using sequential sampling procedures, copies of 531 items typed by 100 beginning office…

In a project designed to provide training for entry-level job skills in high tech industries, a combination of narrative and technology was employed to aid learners in developing the necessary soft skills (dependability, responsibility, listening comprehension, collaboration, et cetera) sought by employers. The EnterTech Project brought together a…

Learning in the first professional job was examined in a study of 40 nurses, 27 engineers, and 16 accountants who were in their first full year of full-time employment after college in hospitals and firms located in the United Kingdom. Data were collected through the following activities: (1) interviews with the respondents; (2) 1- to 2-day visits…

The EnterTech Project was a collaboration of over 80 coalition members (employers, educators, community-based organizations, government entities) whose purpose was to develop a training program to prepare unskilled workers for employment opportunities in Texas high-tech industries. Development of the EnterTech curriculum and instructional design…

The empirical basis for expectations that employer involvement in high school programs contributes to early employment success in today's economy was explored by using data from the National Educational Longitudinal Study (NELS) survey for 1992, when students were sampled in their senior year, and data for 1994, when follow-up interviews with the…