A two-part study examined the relationship between technical troubleshooting behavior and the level of expertise of service technicians who diagnose faulty equipment. The first investigation addressed the differences in the knowledge base that troubleshooters bring to a problem. A group of five novice troubleshooters and five experts was given…

This paper describes research concerning the nature of basic skills prerequisite to the learning and performance of a single, technical job (31M10, Multichannel Communications Equipment Operator) in the Army, and development of an instructional program to teach the skills. The work involved six phases carried out over a 2-year period: (1) analysis…

The EnterTech Project was a collaboration of over 80 coalition members (employers, educators, community-based organizations, government entities) whose purpose was to develop a training program to prepare unskilled workers for employment opportunities in Texas high-tech industries. Development of the EnterTech curriculum and instructional design…

Vocational training (VT) in Taiwan is categorized into public training (PT) and enterprise training (ET). PT is provided primarily by 13 PT centers, and ET is provided in various ways. A review of the state of VT in Taiwan established that VT policies and practices are being influenced by increasing emphasis on the knowledge-based economy and…