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Freeman, Gretchen; Clement, Russell – Electronic Library, 1989
Identifies and discusses seven critical issues in the implementation and maintenance of a library automation staff training program: timing, a modular learning approach, training location, trainers, documentation, lesson reinforcement, and continuity. An appendix describes some of the options available for computer assisted training programs.…
Descriptors: Check Lists, Computer Assisted Instruction, Guidelines, Learning Modules
Wills, Deborah – 1993
This manual was produced during the 1992-93 Wilfrid Laurier University in Ontario school year to be used as a reference guide and a training tool for library support staff assigned to work at the library's information desks. Its purpose is to help ensure a uniform standard of service and to provide practical procedures for information and basic…
Descriptors: College Libraries, Databases, Ethical Instruction, Foreign Countries