This report describes efforts by three academic libraries to develop a model instructional program for online catalog users that could be adopted in other academic libraries. A key component of the research included the exploration and development of a methodology for utilizing online transaction logs to evaluate user performance. The four project…

A survey of university department heads in selected social sciences and humanities departments of Canadian universities was undertaken to determine the extent to which bibliographic training formed a component of curriculum during the year 1982-1983. The questionnaire was administered to 407 department heads of whom 241 (59.2%) replied. For the…

This report describes a survey of 942 California State University, Northridge, (CSUN) library patrons conducted from March 15 through April 15, 1987. The survey was administered by student interviewers who approached patrons exiting the two CSUN libraries and asked them questions from the survey questionnaire. Survey findings are briefly…

This study investigated four general areas of concern at the University of California, Santa Barbara (UCSB) Library: (1) the characteristics of the library's present and future user population and the identification of its needs; (2) the role and program configuration of user education in the future; (3) methods for increasing user awareness of…

Based on the assumption that librarians can benefit from a better knowledge and understanding of information needs and behavior, this paper presents a review of the literature on information needs and information seeking behavior from 1971 to 1986, a report on a survey of 100 graduate students enrolled in a course on educational research at…

This research study addressed four issues relating to subject searching in online catalogs: faculty and student use of subject searching in library catalogs; users' knowledge of and use of the Library of Congress Subject Headings List (LCSH) in a controlled subject heading search; strategies for teaching effective subject searching; and users'…

Reports the results of a survey which examined the response of academic libraries to the needs of deaf students in terms of reference services, staff interaction with students, bibliographic instruction, formal policies, and outreach programs. Several recommendations to improve library services to deaf students are presented. The questionnaire is…