This SPEC Kit and Flyer focus on the extent to which Association of Research Libraries (ARL) libraries engage in formal or organized customer service programs. Seventy-five out of the 121 member libraries responded to the customer service program survey (61%). The SPEC Flyer discusses results in terms of customer service program characteristics,…

Results of a national survey of two- and four-year colleges concerning their policies and procedures for nonfaculty personnel recruitment and advertising are reported. A list of participating institutions and the survey instrument and cover letter are included. (MSE)

Presents a form designed to help administrators easily identify positive and negative characteristics of candidates for teaching positions. These characteristics, in the areas of educational philosophy, instructional skills, professional interests, and suitability to the school's working climate, can then be matched with the school's needs. (PGD)

This SPEC Kit and Flyer focus on how libraries gather affirmative action statistics, what types of recruitment practices are used, especially those for protected classes, and what methods are used to retain minority librarians. Of 120 Association of Research Libraries (ARL) libraries polled in 1997, 43 responded to the survey. Survey results are…

A guide to understanding and improving faculty evaluation procedures at all types of colleges and universities is presented. The causes of today's crisis in higher education and survival strategies are reviewed, and the search for solvency is related to major changes in assessing faculty performance. The proliferation of court challenges to…

This SPEC Kit and Flyer focus on performance evaluation of library directors. The survey, included in the SPEC Kit, was sent to all 121 Association of Research Libraries (ARL) directors; 76 directors (63%) responded. The survey asked about factual attributes of director review processes, including frequency of review cycles, participants, and…

The collective bargaining agreement between Portland State University and Portland State University Faculty Association, Local 3571, American Federation of Teachers, AFL-CIO, covering the period October 18, 1985-June 30, 1987 is presented. Items covered in the agreement include: unit recognition, union privileges and limitations, fair share,…

This report provides data on salaries, benefits, and perquisites commonly included in total compensation packages available to higher education chief executives, along with data on employment policies and practices, based on a survey of 1,012 institutions. An executive summary presents findings, observations, and historical trends. Data are then…

The collective bargaining agreement between the Board of Regents of the State University System of Florida, the University of South Florida, and Graduate Assistants United, the United Faculty of Florida, covering the period April 26, 1985-June 3, 1987 is presented. The bargaining unit covers the following employees: graduate research associates…

This self-instructional module, the eleventh in a series of 16 on techniques for coordinating work experience programs, deals with federal and state employment laws. Addressed in the module are federal and state employment laws pertaining to minimum wage for student learners, minimum wage for full-time students, unemployment insurance, child labor…

Conflicts of interest that may arise from faculty consulting (professional services or advice to a client) are considered, with attention to issues such as time for consulting; competition with private practice; conflict of obligations; use of the university name, facilities, and resources; income considerations; and reporting and monitoring of…

The document provides a compendium of 83 "best practices" in the vocational rehabilitation of clients with learning disabilities. Practices (N=120) were originally identified by a literature search, contacts with experts on learning disabilities, contacts with learning-disabled individuals, and contacts with community-based organizations…

In January 1986, the faculty and administration at New Mexico State University at Alamogordo (NMSU) decided that the Senior Faculty Advisory Committee would serve as the Branch Promotion and Tenure Committee to advise the administration in the awarding of specific temporary contracts, continuous contracts (tenure), and promotions. The Committee…

In 1991, a study was conducted at Broome Community College in New York to determine the differences between those faculty members and administrators that supported affirmative action/equal access and those who did not. The study was undertaken to determine whether policies and procedures needed to be refined to ensure equal access and promotional…

Criteria related to merit evaluations of medical technology faculty were evaluated, based on a survey of members of the American Society for Medical Technology's scientific section on education. Questionnaire responses were obtained from 27 academic institutions. Criteria included publications, institutional committee activity, research, clinical…