As the focus on optimizing the learning experience within online courses has sharpened, the features of Learning Management Systems (LMS) have evolved to allow for more multimodal instruction. While these features have become more sophisticated, there is still much to learn about how to best integrate them into the teaching and learning process,…

This paper examines the contribution of focus groups in evaluating learner satisfaction with a Virtual Learning Environment (VLE). It explores the views of a group of introductory level Post Compulsory Education learners that have a history of disaffection, impoverished learning and challenged written and communication skills. The outcome of this…