A small group of midsize land-grant institutions in the western United States responded to a survey on what tools they used for troubleshooting, what activities they accomplished using the tools, and who performed their troubleshooting. Most respondents use subscription-manager administration tools, email programs, electronic resource management…

Understanding faculty work practices can translate into improved library services. This study documents how education and behavioral science faculty locate, retrieve, and use information resources for research and writing and how they publish and store their research materials. The authors interviewed twelve professors using a structured interview…

A study was conducted to determine the feasibility of increasing economic development within Montana through the use of personal computers in small businesses. A statewide mail survey of 1,650 businesses (employing between 4 and 25 employees) was conducted to determine the current status of computer use and the potential for expanding computer use…