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Lawrence, Gary S.; Matthews, Joseph R. – 1984
In 1981 and 1982, a group of 5 organizations conducted a coordinated study of public online catalog users and nonusers in 31 research, academic, community college, public, and governmental libraries with 17 different online catalogs. It was found that: (1) the most important user characteristic linked with success and satisfaction in using online…
Descriptors: Academic Libraries, Higher Education, Information Retrieval, Library Automation