Intended to provide an alternative to typical lists of "best sources," this bibliography annotates general reference sources as well as those in areas of business, science, and technology; fine arts and literature; medicine and health; and social sciences and humanities. Sources include print, CD-ROM, and online formats. A reference book survey…

An attempt was made to determine who uses data from the Higher Education General Information Survey (HEGIS) and for what purposes. The study objective was to learn if HEGIS is a necessary and useful data base for determining the condition of higher education and developing policy. The quality of the HEGIS data perceived in terms of accuracy,…

A report of a project that established systems of respite care and training of parents who have developmentally disabled members in their home is presented. Attention is directed to project objectives, activities, and outcomes and to the following specific components: collection and analysis of data on factors promoting utilization and…

This manual was produced during the 1992-93 Wilfrid Laurier University in Ontario school year to be used as a reference guide and a training tool for library support staff assigned to work at the library's information desks. Its purpose is to help ensure a uniform standard of service and to provide practical procedures for information and basic…