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Direct linkNickerson, Catherine; Rapanta, Chrysi; Goby, Valerie Priscilla – Business and Professional Communication Quarterly, 2017
Our aim was to explore the influence of mobile learning on students' acquisition of conceptual knowledge of business communication, as well as on the development of their communication skills. We compared the performance of three groups of students according to the pedagogical approach that we used with them: a mobile learning group, a…
Descriptors: Electronic Learning, Instructional Effectiveness, Business Communication, Concept Teaching
Charoensap-Kelly, Piyawan; Broussard, Lauren; Lindsly, Mallory; Troy, Megan – Business and Professional Communication Quarterly, 2016
This study was conducted to determine the effectiveness of a soft skills employee training program. We examined willingness to learn and delivery methods (face-to-face vs. online) and their associations with the training outcomes in terms of learning and behavioral change. Results showed that neither participants' willingness to learn nor delivery…
Descriptors: Basic Skills, Delivery Systems, Online Courses, Conventional Instruction
