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Impact of Gist Intervention on Automated System Interpretability and User Decision Making
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Lydia P. Gleaves; David A. Broniatowski – Cognitive Research: Principles and Implications, 2024
As they become more common, automated systems are also becoming increasingly opaque, challenging their users' abilities to explain and interpret their outputs. In this study, we test the predictions of fuzzy-trace theory--a leading theory of how people interpret quantitative information--on user decision making after interacting with an online…
Descriptors: Intervention, Automation, Decision Making, Internet