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M. Coenraad; M. Hodge; P. Ruiz; K. Mills; Q. Burke – Digital Promise, 2021
This interview protocol includes five steps to conduct an empathy interview. In the Empathize Phase of designing an inclusive computing pathway, empathy interviews are conducted. Empathy interviews allow you to hear the stories and experiences of someone who will use what you are designing and learn about their realities, in this case, a student.…
Descriptors: Interviews, Questioning Techniques, Empathy, Design