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Higher Education Emotions: A Scale Development Exercise
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White, Christopher J. – Higher Education Research and Development, 2013
Emotion experienced in the classroom has been shown to influence subject-level satisfaction and loyalty to the institution. To date, a valid and reliable scale to measure higher-education satisfaction emotions does not exist and this study aims to rectify this shortfall. After a qualitative and quantitative investigation, 14 emotions that formed…
Descriptors: Emotional Experience, Participant Satisfaction, Outcome Measures, Affective Measures