For several years, we used Intel's flash-based game "IT Manager 3: Unseen Forces" as an experiential learning tool, where students had to act as a manager making real-time prioritization decisions about repairing computer problems, training and upgrading systems with better technologies as well as managing increasing numbers of technical…

It is a challenge for business students or even employees to understand business processes and enterprise software usage without involvement in real-world practices. Many business schools are using ERP software in their curriculum, aiming to expose students to real-world business practices. ERPsim is an Enterprise Resource Planning (ERP)…

This paper describes the development and evaluation of a graduate level Business Process Management (BPM) course with process modeling and simulation as its integral component, being offered at an accredited business university in the Northeastern U.S. Our approach is similar to that found in other Information Systems (IS) education papers, and…