Results of this study evaluating library reference service indicate a statistically significant difference at the .05 level between obtrusive and unobtrusive evaluation methods. Library staff answer a greater proportion of questions correctly when they are aware of being evaluated. The 30 questions used, a report form, and references are included.…

Demonstrates the application of a marketing technique, conjoint analysis, to the measurement of users' preferences for service patterns in an academic library. Eight references are cited. (FM)

Reports research related to cataloging costs: (1) a comparison of length and complexity of Library of Congress cataloging copy between 1956 and 1981; (2) a survey of cataloging costs at academic libraries; and (3) cataloging costs and salaries since 1876 compared with the rate of inflation. The questionnaire and list of libraries surveyed are…

Describes a study of American Library Association members that gathered data on self-directed, informal, work-related learning. Compares time spent in formal continuing-education activities with self-directed learning (SDL), and examines relationships among variables likely to influence SDL including size of the institution and professional…