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Direct linkDwyer, Laura Paglis – Management Teaching Review, 2021
Developing skills in soliciting, receiving, and responding effectively to critical or negative performance feedback is at least as important as delivering feedback well. Organizational Behavior courses, however, focus almost exclusively on teaching students how to deliver feedback. The purpose of this scenario-based classroom exercise is to…
Descriptors: Soft Skills, Feedback (Response), Listening Skills, Vignettes
