This exploratory study analyzed the specific crisis communication methods of academic libraries. A survey was sent to library staff at Association of Research Libraries member colleges and universities to describe if, who, when, and how they communicated bad news to their stakeholders for major, minor, and emerging crises. The findings show that…

This report provides findings on language access policies, plans, and procedures in Supplemental Nutrition Assistance Program (SNAP) agencies in four States at the State and local agency levels: (1) Massachusetts, (2) New Mexico, (3) North Carolina, and (4) Washington. The study team conducted case studies in each site--interviewing State and…

Aim/Purpose: This study aimed to identify primary school teachers' perceptions of leveraging social media-based microlearning to improve students' English-speaking abilities. Background: The value of social media as an effective educational tool for English language learning has been recognized by educators in higher education in China. However,…

Facebook pages have been promoted as a cost-effective way of communicating with department alumni, students, faculty, and friends. We analyzed Facebook engagement metrics across a 2-year span for the page for one department of psychology. In addition, we surveyed followers of the page to determine whether different constituency groups appreciated…

Current trends in post-secondary education enrollment indicate that colleges and universities are likely to experience an increase in the number of online students. The purpose of this study was to ascertain the type of resources and support features online faculty need, desire, and expect in a support website. The method used to collect research…

Twitter has demonstrated potential to facilitate learning at the university level, and K-12 educators' use of the microblogging service Twitter to facilitate professional development appears to be on the rise. Research on microblogging as a part of teacher education is, however, limited. This paper investigates the use of Twitter by preservice…

The current study examined factors related to older adults' perceptions of Internet use. Three hundred ninety five older adults participated in the study. The factor analysis revealed four factors perceived by older adults as critical to their Internet use: social connection, self-efficacy, the need to seek financial information, and the need to…

This study undertook a five month qualitative investigation into technology use amongst twelve high school social studies students in two different sites in the Midwestern United States. This study examined students' use of technology and its relationship to three dimensions of citizenship in a global age: understand global events, issues, and…

An online survey of institutional repository (IR) managers identified copyright clearance trends in staffing and workflows. The majority of respondents followed a mediated deposit model, and reported that library personnel, instead of authors, engaged in copyright clearance activities for IRs. The most common "information gaps" pertained to the…

It's well known that technology is changing at an increasingly rapid pace and that many public libraries throughout the United States are attempting to adopt new technologies to better reach their patrons. In trade journals, blogs, and at library conferences, professionals in the field have continually discussed the best methods for using web…

The use of Student Information Systems (SIS) to enhance school administration and manage student performance in K-12 education has received increased attention in recent years. As SIS become more integrated operational tools in schools, many school districts have to make decisions about the extent to which SIS affects student achievement and about…

This paper reviews recent measurement work on User-Created Content (UCC) undertaken in OECD countries. It shows that UCC is emerging as a significant area of economic and social activity worthy of consideration for official measurement and discusses the implications for the OECD Model Survey on ICT Access and Use by Households and Individuals.…

Offering participation in courses via modem can benefit both colleges, which are often coping with downsizing or insufficient classroom space, and students, who may face prohibitive work schedules, a need to remain at home, physical handicaps, or incarceration. This study assembles demographic information on higher education students who…

Focuses on a Web-based version of a national survey for the National Commission on Libraries and Information Science (NCLIS) of public library involvement with the Internet. Describes the procedures used to develop the Web-based questionnaire, identifies issues concerning Web-based research, and presents recommendations for the future…

This report represents the phase two evaluation of the New Zealand Ministry of Education's "School's Network," or "Schoolsnet." The Schoolsnet is a computer service offered by the Ministry of Education as a pilot project that allows teachers and students to gain access to a computer-based communications and information system.…