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Direct linkCardon, Peter W.; Christie, Cole J.; Wong, Janna – Business and Professional Communication Quarterly, 2021
Expressing thanks in the workplace involves thoughtfulness and skill. Based on a gratitude journaling exercise over the course of a month by 58 American professionals (Study 1) and a survey of over 1,200 American professionals (Study 2), this research demonstrates the many written and spoken ways in which professionals value receiving thanks in…
Descriptors: Preferences, Speech Communication, Writing (Composition), Psychological Patterns
