Getting students comfortable with responding to customer objections is a challenge. This assignment introduces students to objection response using a live role-play conducted with professionals over the phone. The project typically takes 3 weeks to complete and is an excellent way to deliver value to professional partners or involve alumni in a…

Traditional course deadline policies uphold the myth of the "normal" student, assuming students face few and equal barriers to completing work on time. In contrast, flexible deadline policies acknowledge that students face unequal barriers and seek to mitigate them. Flexible deadline policies maintain structure while transferring some…

This paper examines the impact of using mobile devices, the pivotal element of a student-centered ecosystem, on the learning process and learning outcomes from a system's view in which mobile technologies are considered a critical success factor to facilitate the dialogue and self-regulatory learning processes, thereby enhancing e-learning…

The purpose of this study is to examine the barriers non-traditional students experience in their attempt to complete their degree program. Semi-structured interviews revealed four key themes: family; support; generational-gaps, and community. These themes highlight areas in which non-traditional students feel they have experienced obstacles in…

Block mode of teaching, also called intensive mode of teaching, has received great recognition and interest from education sector. This mode of teaching is a compressed style of teaching in which classes are delivered in an intensive period of time. Block mode teaching has been found to have potential to enhance student performance. Although…

While institutions have crisis management plans, they are often focused on face-to-face students and the physical campus. In this case study, researchers investigated the crisis response for online students at one institution after Hurricane Harvey hit the Houston, Texas area in the fall of 2017. While face-to-face students were not severely…

Hyflex describes a course format that combines both online and in-person elements, allowing students the flexibility to attend class in person, participate remotely in real-time (synchronously), or complete all coursework at their own pace (asynchronously). This study was conducted to explore student and instructor experiences with Hyflex…

This article presents findings from an IRB- approved study about tutors' online information on writing center websites, scheduling systems, and social media. The study used surveys to investigate students' responses to tutors' online information and focus groups to investigate tutors' rationale for the information they shared. While many…

Aim/Purpose: This study focuses on the learners' success toward learning management systems in higher education in Morocco and also proposes a theoretical model to better understand the determinants of learners' satisfaction, self-regulation and continuance intention to use these systems. For this purpose, variables which may have a positive or…

This study investigates whether differences in learning styles exist between students in online and face-to-face (FTF) sections of political science courses taught by three instructors. Some studies suggest that student preferences regarding online or FTF formats are influenced by their preferred modes of learning. Independent learners, for…

The psychological needs of college students lead to overwhelming demand on college counseling centers' resources. In this article, we review models of case management in Higher Education including the administrative, behavioral intervention, and counseling center models. We also present a case study of the 3-year development of a counseling center…

Peer review is an established strategy for improving the quality of students' writing. This study moves beyond the focus on outcomes to assess the peer-review process. In particular, this study focuses on the timing of the peer review, a highly structured feedback form, and student writers' revisions after engaging in peer review. This study draws…

This study sought to understand how roommates make privacy bids in college residence halls. The results indicate that privacy for sexual activity is a problem for students living in college residence halls, as almost all participants (82%) reported having dealt with this issue. Two sets of responses were collected and analyzed: privacy acquisition…

Bangladesh Open University (BOU), the sole distributor of distance education (DE) in Bangladesh, is regarded as one of the mega universities in the world. Nonetheless, the institution faces numerous issues and challenges that revolve around not only its administrative and academic operations, but also the lack of acknowledgement of its…

This research set out to investigate the part-time student experience of higher education across the United Kingdom, in the context of a well-publicised contraction in the sector, and increasing divergence between policies affecting part-time study in the four nations. In order to explore the part-time student experience in England, Scotland, and…