Assesses the construct and concurrent validity of the Reticence Scale, a 24-item self-report measure. Compares it to other established measures and to open-ended responses to a set of questions. Finds satisfactory support for its construct and concurrent validity. Finds high correlations between dimensions of the Reticence Scale and the open-ended…

Arguing that, as a general principle, the most efficient, best organized and managed organization would have little duplication of work or of service to its markets or publics, this paper presents a method for assessing duplication among organizational components of work performed and of services to various publics and for determining the extent…

The rise of distance education classrooms in colleges and universities call for attention to the difference in communicative strategies need from a regular classroom. This study examined the concept of classroom communication apprehension (CCA) and the distance classroom. Ninety-two students from three different classes participated in this study.…

Improving communications between administration and staff members is an urgent, ongoing need. Schools should adopt a communications philosophy in conjunction with continuing communication effectiveness. These evaluations must have clear and understandable objectives, mainly to pinpoint communication strengths and weaknesses. All essential…

A study investigated the listening experiences of American university students who interviewed people from other cultures as part of a class project. A total of 103 individuals from African, Asian, European, Latin American, and Middle Eastern cultures were interviewed. Each of the American interviewers described his/her perceptions of five…

A study examined students' perceptions of nonverbal cues as they affected the listening process during interviews with someone from a culture outside of the United States. Subjects were 129 American students in a senior level cross cultural communication course at a midwestern state university; they each interviewed an international person…

Finds that graduate teaching assistants (GTAs) experience eight interrelated types of communication concern (self, task, impact, role conflict, teaching, area knowledge, procedural knowledge, and time management). Shows that GTA variables of expected duties, prior teaching experience, newness to area, foreign or domestic birth, and age are likely…

This case study of the early development of a communication structure tested strategies designed to confront traditional barriers to school-university collaboration. It examined the development of CDNET, a consortium of 35 libraries of multitype educational institutions in northwest Pennsylvania which is providing CD-ROM access to library patrons.…

A study investigated the effects of Interactive Television (ITV--a two-way television system of instruction which is a near replication of face-to-face classroom instruction) on learning. Sixty-seven rural, midwestern high school students who were taking classes via ITV were asked to complete a network analysis survey to identify the frequency of…