This study addresses the issue of language barriers between healthcare providers and patients in medical contexts. Such barriers can significantly hinder patients' access to quality healthcare and treatment. To this end, this qualitative research builds on previous studies and compares language interpreter perceptions of in-person and virtual…

Intercultural communication plays a crucial role in second language (L2) acquisition as it always happens in the context of another, usually very different culture. The present study sheds light on the benefits of using documentary videos in teaching intercultural communication to young students and how they can affect students' development of…

Intercultural communicative competence (ICC) is the ability to interact and communicate appropriately with people from different cultures. The lack of ICC among non-native speakers has resulted in misunderstandings during interactions. Although Malaysia is a multicultural country, there has not been much emphasis in developing ICC in the…

While listeners tend to downgrade speakers' accent and comprehensibility when they perceive them to be from a different language community--a process known as reverse linguistic stereotyping (RLS)--research has generally relied solely on quantitative data such as Likert scale ratings. The current study sought to extend the analysis further by…

Intercultural communicative competence (ICC) has recently attracted the researchers' attention in the English as a foreign language (EFL) context; however, insufficient studies seem to have examined the role of online programmes in enhancing EFL learners' ICC. The current study, therefore, employed a mixed-methods approach to explore EFL learners'…

The onset of COVID-19 has prompted world language professionals to reconceptualize best practices in second language (L2) teaching and research during a time of limited interaction due to social distancing across the globe (Morris, 2022). Not surprisingly, study abroad programs that once fostered communicative and intercultural development were…

Interacting with native speakers in various types of virtual exchanges is becoming increasingly accessible for language learners and teachers around the world. The present study examined the experiences of beginning and intermediate level learners of Spanish in the United States as they interacted weekly with native Spanish speakers over the…

The objective of this study was to employ a new tool for assessing pragmatic "proficiency" (over "performance") in L2 students and to determine if pragmatic lessons on compliment sequences had a positive impact on L2 Spanish students' intercultural competence. To this end, students at a Midwestern college engaged in live video…

This quasi-experimental study reports on the outcomes of a video-synchronous learning program in which an element of project-based foreign language learning was integrated. The project chosen was to cooperatively create a homepage. American students learning Japanese in the United States and Japanese students learning English in Japan made pairs…

The main purpose of the present study is to propose a framework for implementing group dynamic assessment (DA) using students' smartphones for improving and assessing EFL learners' ability to produce well-formed and appropriate requests. This study focuses on five learner reciprocity moves during DA interactions to get deeper insights into the…

Although the potential of English as a Medium of Instruction (EMI) for intercultural learning and teaching is acknowledged, few studies have explored the teaching of culture in EMI programmes in higher education contexts. Thus, this study examined the perceptions and practices that six EMI teachers from a variety of disciplines have of culture and…

This 13-week study investigated changes in English as a Foreign Language (EFL) learners' motivational states due to face-to-face inter-cultural and intra-cultural contact treatments in a Japanese EFL classroom. Drawing on the L2 motivational Self System and International Posture, this quasi-experimental study took the form of a between-groups…

Constructing the learning outcomes and designing the optimal learning environment are valuable practices in teaching and learning endeavors. Doing so for intercultural learning requires a deft balance of learner inputs and instructional acumen. Assessment of intercultural competence is an essential component since it offers learners and…

Due to Covid-19 and the inaccessibility of study abroad for some students, we successfully tested an alternative for building intercultural effectiveness -- a glocal classroom (GC) pedagogy highlighting assessment as learning. Over a 15-week course, the GC replicated the work context and job demands of expert global leaders and developed global…

This ethnographic case study explores intercultural and ethnographic engagement by undergraduate Hong Kong students enrolled in an Intercultural Communication course at a public research university. Ethnographic projects originated from virtual exchanges with undergraduates in a professional writing course at a private research institution on the…