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Effects of Business School Student's Study Time on the Learning Process
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Tetteh, Godson Ayertei – Journal of International Education in Business, 2016
Purpose: This paper aims to clarify the relationship between the student's study time and the learning process in the higher education system by adapting the total quality management (TQM) principles-process approach. Contrary to Deming's (1982) constancy of purpose to improve the learning process, some students in higher education postpone their…
Descriptors: Foreign Countries, Undergraduate Students, Business Administration Education, Business Schools
Student Perceptions of Service Quality in a Multi-Campus Higher Education System in Spain
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Gallifa, Josep; Batalle, Pere – Quality Assurance in Education: An International Perspective, 2010
Purpose: This paper aims to present an in-depth case study with student perceptions of service quality, discussing the relevance of these perceptions for the important issue of quality improvement in higher education. Design/methodology/approach: The paper presents institutional research carried out in a multi-campus system in Spain made up of…
Descriptors: Foreign Countries, Multicampus Colleges, Case Studies, Educational Quality
A Comparative Field Study To Evaluate Practical Approaches in Implementing Work Team Groups in an Organizational System.
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Splett, Martin – 1995
A study examined the problems encountered when organizations adopt management strategies based on teamwork and total quality management (TQM) and the effectiveness of training in avoiding such problems. Survey instruments were mailed to 85 individuals involved in implementing work teams at 85 companies in 4 Missouri cities; 23 responses (27.1%…
Descriptors: Adult Education, Change Strategies, Comparative Analysis, Corporations