Over the last decade, the development of computer software and hardware directed toward education and the teaching and learning process has had tremendous impact on course delivery (Glahn and Gen, 2002; Katz, 2003). During this period, higher education has been witness to fundamental changes from courses delivered in the traditional face-to-face…

This document is a questionnaire designed for work-based learning providers. It is a diagnostic benchmarking tool developed to give organizations a snapshot of their current state. Following a brief introduction, there are instructions for filling in the questionnaire, which includes both open-ended response and scoring according to a…