The focus of this study was to evaluate the use of the Blackboard™ App by students in traditional and online learning environments. The participants in this study were students in a first-year college orientation course, and undergraduate and graduate students enrolled in educational technology (EDT) courses, all at a 4-year public university in…

This report provides findings on language access policies, plans, and procedures in Supplemental Nutrition Assistance Program (SNAP) agencies in four States at the State and local agency levels: (1) Massachusetts, (2) New Mexico, (3) North Carolina, and (4) Washington. The study team conducted case studies in each site--interviewing State and…

Electronic communication is the standard method of communication among college students. However, which format of e-communication is most preferred seems to be somewhat of a moving target. Utilizing a researcher-developed survey, this study investigated the use of Remind, a popular form of instant messaging, for communication between the…

This report describes the development of efficient second language (L2) writing assessment tasks designed specifically for low-proficiency learners of English to be included in the "TOEFL® Essentials"™ test. Based on the can-do descriptors of the Common European Framework of Reference for Languages for the A1 through B1 levels of…

Employers provide their interpretation of the meaning of "communication skills" in this qualitative study of 22 managers. Employers understand written communication to be types of documents, a way to write, and a mode of communication. Oral communication skills mean a style of interacting, presenting, and conducting meetings. Visual…

The lack of effective faculty-student interaction has been identified as a main contributor to the high dropout rate in online education. For this paper, the authors conducted an empirical study using a social networking tool, specifically Facebook, to improve student-instructor communication and student performance in an online learning…

A field experiment was conducted to investigate whether personalized e-mail reminders can improve study consistency and learning outcomes in an introductory-level undergraduate course. By randomly assigning whether nearly 300 students would receive occasional e-mail messages encouraging out-of-class study, we find that these reminders increased…

With the increasing diversity of pedagogic models of delivery in higher education, universities are continually exploring practises of learning and teaching designed to enhance student experience and retention. The number of courses provided online continues to grow through, among other reasons, an escalation of higher education (HE) students…

Following Rogers's theory of the diffusion of innovations, the author questions whether youth entering the workforce will act as change agents to evolve primary business communication channels from email to text-messaging. Expanding on research performed in 2009, the author investigates three communication scenarios: scheduling meetings,…

This study examined the usability of five virtual reference services--instant messenger chat, e-mail, telephone, text messaging, and Skype videoconferencing--by having 31 undergraduate and graduate students evaluate the usability of the virtual reference services of two different universities. The study's results suggest that user preference and…

This study explores the differential effect of two types of corrective feedback strategies--explicit and implicit--on the acquisition and retention of correct past form of irregular verbs by Iranian English as Foreign Language (EFL) learners. Sixty out of 80 pre-intermediate EFL learners were selected as the participants, based on their…

Over the past 18 years, a number of large scale reviews of the literature have documented that gender differences in computer attitudes, ability, and use tend to favor males. Since the use of laptops in higher education classrooms is increasing, it is important to examine whether this use is disproportionally advantageous to males and…

The aim of the study was to demonstrate the style of text language used by Finnish pre-teen texters (n = 65) and determine how their text language related to their traditional literacy skills, and compare descriptively these results with earlier results from work with young English texters. Three kinds of text messages (natural texts, elicited…

It's well known that technology is changing at an increasingly rapid pace and that many public libraries throughout the United States are attempting to adopt new technologies to better reach their patrons. In trade journals, blogs, and at library conferences, professionals in the field have continually discussed the best methods for using web…

Describes an electronic distance collaboration ("collaborative effort done over distance, using computer networks such as the Internet") via electronic mail between students at three universities. Topics include how success in electronic distance collaboration should be defined, what factors are related to success, and the importance of social…