The absence of instructional support during peer feedback prevents students from engaging with peer feedback. This study adopted regulated dialogic feedback as the instructional foundation and investigated its impact on students' engagement using an experimental research design. Students in the experimental group (n = 26) performed the feedback…

As distance education programs grow at college and universities across the country, libraries must ensure virtual reference services are prepared to meet the needs of patrons in these programs. This article describes the process and results of a 2018 chat analysis conducted at a midsize research university with a large distance education program.…

Focusing on how a world of possibilities is opened up by language learners themselves, imagination has been regarded as an elusive but indispensable element in second language (L2) education. Drawing on notions of international posture (Yashima 2002), Ideal L2 Self (Dörnyei 2009), and imagined communities (Norton 2001), we theorised imagination…

This ethnographic case study explores intercultural and ethnographic engagement by undergraduate Hong Kong students enrolled in an Intercultural Communication course at a public research university. Ethnographic projects originated from virtual exchanges with undergraduates in a professional writing course at a private research institution on the…

In 2021, the authors pivoted their university's Literacy Clinic to online to continue providing literacy services to educators, K-12 students, and families during the dual pandemics of COVID-19 and continuing systemic racism. Alongside of the educators in the Literacy Clinic, they wondered how they would engage students in literacy lessons that…

This paper reports on the findings of a study which sought to investigate the impact and efficacy of technology-based counseling offered by the University of South Africa (Unisa), an Open and Distance Learning (ODL) institution. The study focused specifically on student perceptions of the services they had received from professionals based in the…

The purpose of this mixed methods research study was to explore the practice of academic advising and the challenges associated with virtual advising in California higher education during the COVID-19 pandemic. Advising is a retention practice recognized as critical to student success because advisors are one of few personnel interactions students…

The pandemic-induced shift to online learning has increased the relevance of Online Intercultural Exchanges (OIE) as a means to navigate student mobility challenges. Our study investigates the role of OIE in the internationalisation of higher education, focusing on how students' perceptions of the benefits of internationalisation through OIE have…

The Professional Learning Community (PLC) has been used in higher education to provide a platform for faculty members to discuss challenges and build professional skills. While the virtual PLC (VPLC) is becoming a more acceptable delivery mechanism for faculty professional development, successful practices for designing these learning environments…

Online peer review has been increasingly implemented in composition and second language classes. This article reports on a pedagogical practice in which students used the Turnitin PeerMark tool to conduct peer response in a first-year writing class. In this study, students drew on multiple PeerMark functions (i.e., commenting tools, composition…

In the face of new technologies, honors faculty and staff should begin understanding the way their students interact with these technologies to apply them appropriately within the honors experience. Social media is a prominent and controversial technology that requires more research on how honors students and students with gifts and talents…

With advances in telecommunication technologies, many institutions are deploying various online learning platforms for curriculum designers to create opportunities for international contact and intercultural exchange for their students with less physical and time constraints. Thus, students' learning contents can be enriched with the integration…

Collaboration technologies play an increasingly important role in student teamwork in universities. With the proliferation of collaboration systems on the market and the wide range of features they offer, choosing an appropriate system can be an overwhelming task for college students. In this paper, the authors present an empirical study that…

The paper investigates the impact of virtual environmental characteristics such as collaboration, communication, and resource sharing on social media adoption by the academic community at the university level. Building on the social constructivist paradigm and technology acceptance model, we propose a conceptual model to assess social media…

This study explores critical incidents regarding differing cultures-of-use in telecollaboration against the backdrop of Hong Kong and German teacher education contexts. The rationale for the exchange was to model technology use and task design with the ultimate goal of internationalizing teacher education and supporting global citizenship.…